Sales conditions

Out-of-court settlement of consumer disputes

The Czech Trade Inspection Authority is the body responsible for out-of-court settlement of consumer disputes (the ADR - Alternative Dispute Resolution) pursuant to Act No. 634/1992 Coll. on Consumer Protection.

Contact details for contacting the Czech Trade Inspection Authority:

Czech Trade Inspection Authority
Central Inspectorate - ADR Department
Štěpánská 15
120 00 Prague 2